.lead-preview-phone-row {
      display: flex;
      flex-wrap: wrap;
      align-items: center;
      gap: 8px;
    }

    .detail-heading h2 {
      margin: 0;
      font-size: 1.25rem;
    }

    .detail-office {
      margin: 4px 0 0;
      font-size: 0.9rem;
    }

    .location-maps {
      display: flex;
      flex-direction: column;
      gap: 10px;
      min-width: 0;
      max-width: 100%;
    }

    .location-maps iframe {
      width: 100%;
      max-width: 100%;
      min-width: 0;
      height: 240px;
      border: 0;
      border-radius: 12px;
      display: block;
      background: var(--bg);
    }

    .location-map-actions {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
      margin-top: 10px;
    }

    .detail-top {
      display: flex;
      align-items: flex-start;
      justify-content: space-between;
      gap: 12px;
      margin-bottom: 16px;
    }

    .detail-top h2 {
      margin: 0;
      font-size: 1.25rem;
    }

    .kv {
      display: grid;
      grid-template-columns: 140px 1fr;
      gap: 8px 12px;
      font-size: 0.95rem;
    }

    .kv dt {
      color: var(--muted);
      font-weight: 600;
      font-size: 0.8rem;
      text-transform: uppercase;
      letter-spacing: 0.02em;
      padding-top: 2px;
    }

    .kv dd { margin: 0; }

    #lead-preview-scrim {
      position: fixed;
      inset: 0;
      z-index: 14;
      background: rgba(14, 17, 23, 0.35);
      opacity: 0;
      visibility: hidden;
      pointer-events: none;
      transition: opacity 200ms linear, visibility 0s linear 200ms;
    }

    #lead-preview-scrim.open {
      opacity: 1;
      visibility: visible;
      pointer-events: auto;
      transition: opacity 200ms linear, visibility 0s linear 0s;
    }

    @media (min-width: 1101px) {
      #lead-preview-scrim {
        display: none;
      }
    }

    #lead-preview {
      position: fixed;
      top: 0;
      right: 0;
      bottom: 0;
      width: 420px;
      max-width: calc(100vw - var(--sidebar-width-collapsed) - 16px);
      background: var(--surface);
      border-left: 1px solid var(--border);
      box-shadow: -8px 0 24px rgba(16, 24, 40, 0.08);
      overflow-y: auto;
      z-index: 15;
      padding: 0;
      display: flex;
      flex-direction: column;
      transform: translateX(100%);
      visibility: hidden;
      pointer-events: none;
      will-change: transform;
      transition: transform 280ms cubic-bezier(0.22, 0.8, 0.2, 1), visibility 0s linear 280ms;
    }

    #lead-preview.open {
      transform: translateX(0);
      visibility: visible;
      pointer-events: auto;
      transition: transform 280ms cubic-bezier(0.22, 0.8, 0.2, 1), visibility 0s linear 0s;
    }

    #lead-preview-content {
      display: flex;
      flex-direction: column;
      gap: 0;
      flex: 1;
      min-height: 0;
      transition: opacity 140ms linear;
    }

    #lead-preview .lead-preview-header {
      display: flex;
      flex-direction: column;
      align-items: stretch;
      gap: 12px;
      background: var(--band-bg);
      color: #fff;
      padding: 22px 24px 20px;
    }

    #lead-preview .lead-preview-title-row {
      display: flex;
      align-items: center;
      flex-wrap: wrap;
      gap: 8px;
    }

    #lead-preview #lead-preview-open-icon,
    #lead-preview #lead-preview-close {
      flex-shrink: 0;
      width: 32px;
      height: 32px;
      padding: 0;
      border: 0;
      background: var(--band-surface);
      color: #fff;
      display: inline-flex;
      align-items: center;
      justify-content: center;
      border-radius: 8px;
    }

    #lead-preview #lead-preview-open-icon {
      margin-left: auto;
    }

    #lead-preview #lead-preview-close {
      margin-left: 0;
    }

    #lead-preview #lead-preview-open-icon:hover,
    #lead-preview #lead-preview-close:hover {
      color: #fff;
      background: var(--band-line);
    }

    #lead-preview #lead-preview-name {
      margin: 0;
      flex: 1;
      min-width: 0;
      font-size: 26px;
      font-weight: 700;
      line-height: 1.25;
      white-space: normal;
      color: #fff;
    }

    #lead-preview #lead-preview-sub {
      margin: 0;
      color: var(--band-muted);
      font-size: 13px;
    }

    #lead-preview .lead-preview-heading {
      margin: 0 0 6px;
      font-size: 11px;
      font-weight: 600;
      letter-spacing: 0.07em;
      text-transform: uppercase;
      color: var(--muted);
    }

    #lead-preview .lead-preview-primary {
      display: flex;
      flex-direction: row;
      flex-wrap: wrap;
      gap: 8px;
    }

    #lead-preview #lead-preview-call,
    #lead-preview #lead-preview-text,
    #lead-preview #lead-preview-book {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      min-height: 44px;
      height: 44px;
      padding: 0 18px;
      border-radius: 20px;
      font-size: 14px;
      font-weight: 600;
      text-decoration: none;
      white-space: nowrap;
    }

    #lead-preview #lead-preview-call {
      background: var(--accent);
      color: #fff;
      border: 1px solid var(--accent);
    }

    #lead-preview #lead-preview-text,
    #lead-preview #lead-preview-book {
      background: transparent;
      color: #fff;
      border: 1px solid var(--band-line);
    }

    #lead-preview #lead-preview-book.is-preview-primary {
      background: var(--accent);
      color: #fff;
      border-color: var(--accent);
      order: -1;
    }

    #lead-preview #lead-preview-call.is-preview-secondary {
      background: transparent;
      color: #fff;
      border-color: var(--band-line);
    }

    #lead-preview #lead-preview-status {
      display: inline-flex;
      align-items: center;
      gap: 8px;
      height: 26px;
      padding: 0 12px;
      border-radius: 13px;
      background: var(--band-surface);
      color: #fff;
      width: fit-content;
    }

    #lead-preview .lead-preview-body {
      display: flex;
      flex-direction: column;
      gap: 18px;
      flex: 1;
      padding: 20px 22px 22px;
      background: var(--surface);
    }

    #lead-preview .status-dot {
      width: 8px;
      height: 8px;
      border-radius: 50%;
      flex-shrink: 0;
    }

    #lead-preview .lead-preview-quick {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
    }

    #lead-preview .lead-preview-quick button {
      height: 32px;
      font-size: 13px;
      border-radius: 16px;
      border: 1px solid var(--border);
      background: #fff;
      color: var(--text);
      padding: 0 12px;
    }

    #lead-preview .lead-preview-next {
      background: color-mix(in srgb, var(--accent) 9%, white);
      border-radius: var(--radius-lg);
      padding: 12px 14px;
    }

    #lead-preview .lead-preview-next-line,
    #lead-preview .lead-preview-next .muted {
      margin: 0;
    }

    #lead-preview .lead-preview-next-line + .lead-preview-next-line,
    #lead-preview .lead-preview-next-line + .muted {
      margin-top: 6px;
    }

    #lead-preview .lead-preview-details {
      margin: 0;
    }

    #lead-preview .lead-preview-details > div {
      display: grid;
      grid-template-columns: 110px 1fr;
      gap: 8px;
      padding: 4px 0;
      font-size: 13px;
    }

    #lead-preview .lead-preview-details dt {
      margin: 0;
      color: var(--muted);
    }

    #lead-preview .lead-preview-details dd {
      margin: 0;
    }

    #lead-preview .lead-preview-phone {
      font-family: var(--font-mono);
      font-size: 12px;
    }

    #lead-preview .lead-preview-activity-item {
      display: grid;
      grid-template-columns: auto auto 1fr;
      gap: 8px;
      align-items: start;
      font-size: 13px;
      padding: 8px 0;
      border-bottom: 1px solid #EEF0F3;
    }

    #lead-preview .lead-preview-activity-time {
      font-family: var(--font-mono);
      font-size: 12px;
      color: var(--muted);
      white-space: nowrap;
    }

    #lead-preview .lead-preview-activity-tag {
      font-family: var(--font-mono);
      font-size: 10.5px;
      border: 1px solid var(--border);
      border-radius: 4px;
      padding: 2px 6px;
      white-space: nowrap;
    }

    #lead-preview .lead-preview-activity-who {
      margin-top: 2px;
      font-size: 12px;
      color: var(--muted);
    }

    #lead-preview .lead-preview-footer {
      margin-top: auto;
    }

    #lead-preview #lead-preview-open {
      width: 100%;
      border-color: var(--accent);
      color: var(--accent);
      font-weight: 600;
    }

    @media (max-width: 1100px) {
      #lead-preview #lead-preview-close,
      #lead-preview #lead-preview-open-icon,
      #lead-preview .lead-preview-quick button,
      #lead-preview #lead-preview-open {
        min-height: 40px;
        height: auto;
      }
    }

    @media (prefers-reduced-motion: reduce) {
      #lead-preview,
      #lead-preview.open,
      #lead-preview-content,
      #lead-preview-scrim,
      #lead-preview-scrim.open,
      #leads-view main {
        transition: none !important;
      }
    }

    #detail-view {
      background: var(--bg);
      overflow-x: hidden;
    }

    #detail-view > header {
      background: var(--band-bg);
      border-bottom: 0;
      padding: 18px 32px 0;
    }

    #detail-view > header h1 {
      display: none;
    }

    #detail-view #back-btn {
      background: transparent;
      color: var(--band-muted);
      border: 0;
      height: auto;
      padding: 6px 0;
    }

    #detail-view #back-btn:hover {
      color: #fff;
      background: transparent;
    }

    #detail-view main {
      padding: 0;
    }

    #detail-view #detail-msg {
      margin: 0;
      padding: 8px 32px 0;
      background: var(--band-bg);
      color: var(--band-muted);
    }

    #detail-view #detail-msg:empty {
      display: none;
    }

    #detail-view .detail-band {
      position: relative;
      z-index: 0;
      background: var(--band-bg);
      color: #fff;
      padding: 4px 32px 74px;
      display: flex;
      flex-direction: column;
      gap: 12px;
    }

    #detail-view .detail-band-top {
      display: flex;
      align-items: flex-start;
      justify-content: space-between;
      gap: 16px;
      flex-wrap: wrap;
    }

    #detail-view .detail-band-left {
      display: flex;
      align-items: center;
      flex-wrap: wrap;
      gap: 10px 12px;
      min-width: 0;
    }

    #detail-view #detail-name {
      font-family: var(--font-display);
      font-size: 40px;
      font-weight: 800;
      letter-spacing: -0.03em;
      color: #fff;
      margin: 0;
      line-height: 1.05;
    }

    #detail-view .detail-quick-facts {
      margin: 0;
      color: var(--band-muted);
      font-size: 13px;
    }

    #detail-view .detail-quick-facts .fact-phone {
      font-family: var(--font-mono);
      color: #fff;
    }

    .came-from {
      display: inline-flex;
      flex-wrap: wrap;
      align-items: center;
      gap: 2px 10px;
      min-width: 0;
    }

    .came-from-link,
    .came-from-see {
      display: inline-flex;
      align-items: center;
      min-height: 44px;
      margin: 0;
      padding: 0;
      border: 0;
      background: none;
      cursor: pointer;
      font: 700 14px/1.3 var(--font-body);
      text-align: left;
      color: var(--accent);
    }

    .came-from-link:hover,
    .came-from-see:hover {
      color: var(--accent-hover);
    }

    .came-from-how {
      font-size: 14px;
    }

    #detail-view .detail-quick-facts .came-from-link,
    #detail-view .detail-quick-facts .came-from-how,
    #detail-view .detail-quick-facts .came-from-see,
    #lead-preview .lead-preview-sub .came-from-link,
    #lead-preview .lead-preview-sub .came-from-how {
      color: #fff;
    }

    #detail-view .detail-quick-facts .came-from-see {
      color: var(--band-muted);
      text-decoration: underline;
      text-underline-offset: 3px;
    }

    #detail-view .detail-quick-facts .came-from-link:hover,
    #lead-preview .lead-preview-sub .came-from-link:hover {
      color: #fff;
    }

    #detail-view .detail-kv .came-from-see,
    #lead-preview .came-from-see {
      text-decoration: underline;
      text-underline-offset: 3px;
    }

    #lead-preview .lead-preview-details {
      font-size: 14px;
    }

    #detail-view .detail-quick-facts .consent-badge {
      height: 26px;
      padding: 0 10px;
      border-radius: 13px;
      font-weight: 800;
      font-size: 12px;
    }

    #detail-view #detail-status,
    #detail-view #detail-request-pill,
    #detail-view #detail-wait-pill {
      height: 26px;
      padding: 0 10px;
      border-radius: 13px;
      border: 0;
      font: 800 12px var(--font-body);
    }

    #detail-view #detail-request-pill.req-wait-pill {
      background: var(--attention-bg);
      color: var(--attention);
    }

    #detail-view .detail-header-tags {
      display: flex;
      flex-wrap: wrap;
      gap: 6px;
    }

    #detail-view .detail-header-tags .hh-tag {
      background: var(--band-surface);
      color: #fff;
      border: 0;
    }

    #detail-view .card-head-row {
      display: flex;
      align-items: flex-start;
      justify-content: space-between;
      gap: 12px;
      margin-bottom: 12px;
    }

    #detail-view .card-head-row h2 {
      margin: 0;
    }

    #detail-view .card-head-actions {
      display: flex;
      align-items: center;
      gap: 10px;
      flex-wrap: wrap;
      justify-content: flex-end;
    }

    .hh-tag {
      display: inline-flex;
      align-items: center;
      padding: 2px 8px;
      border-radius: 999px;
      background: #EEF0F3;
      color: var(--muted);
      font-size: 12px;
    }

    .household-grid {
      display: grid;
      grid-template-columns: repeat(3, minmax(0, 1fr));
      gap: 16px 18px;
    }

    .household-item dt {
      font-size: 11px;
      text-transform: uppercase;
      letter-spacing: 0.04em;
      color: var(--muted);
      margin-bottom: 4px;
    }

    .household-item dd {
      margin: 0;
      font-size: 14px;
    }

    .spouse-row {
      grid-column: 1 / -1;
      border: 1px solid var(--border);
      border-radius: 10px;
      padding: 12px 14px;
      display: flex;
      flex-wrap: wrap;
      gap: 12px 24px;
      align-items: center;
    }

    .spouse-row .spouse-kicker {
      font-size: 11px;
      letter-spacing: 0.06em;
      color: var(--muted);
      width: 100%;
      margin: 0;
    }

    .activity-note-form {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
      align-items: center;
      margin-bottom: 14px;
    }

    .activity-note-form input[type="text"] {
      flex: 1 1 180px;
      margin: 0;
    }

    .activity-tabs {
      display: inline-flex;
      flex-wrap: nowrap;
      align-items: center;
      gap: 0;
      width: auto;
      max-width: 100%;
      padding: 3px;
      border-radius: 10px;
      background: #F0F2F5;
    }

    #activity-tabs .band-tab {
      color: #3A4352;
      font-size: 13px;
      font-weight: 500;
      line-height: 1.2;
      background: transparent;
      border: 0;
      border-bottom: 0;
      padding: 6px 12px;
      border-radius: 8px;
      white-space: nowrap;
    }

    #activity-tabs .band-tab.active {
      background: #fff;
      color: #3A4352;
      font-weight: 700;
      border-bottom: 0;
      box-shadow: 0 1px 2px rgba(16, 24, 40, 0.12);
    }

    .activity-row {
      display: grid;
      grid-template-columns: 88px 72px 1fr;
      gap: 8px;
      padding: 8px 0;
      border-bottom: 1px solid #EEF0F3;
      font-size: 13px;
    }

    .activity-time {
      font-family: var(--font-mono);
      font-size: 11px;
      color: var(--muted);
    }

    .activity-kind {
      font-size: 11px;
      font-weight: 700;
      letter-spacing: 0.04em;
      color: var(--muted);
    }

    .demo-booked-head {
      display: flex;
      justify-content: space-between;
      gap: 12px;
    }

    .demo-booked-actions {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
      margin-top: 14px;
    }

    .demo-booked-owner {
      margin: 8px 0 0;
      color: var(--muted);
    }

    #detail-view #detail-callback-card {
      background: color-mix(in srgb, var(--accent) 9%, white);
      padding: 10px 14px;
    }

    .detail-callback-row {
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 12px;
    }

    .detail-callback-row p {
      margin: 0;
      flex: 1 1 auto;
      min-width: 0;
      font-size: 14px;
      line-height: 1.4;
      overflow-wrap: anywhere;
    }

    #detail-view #detail-callback-card.detail-callback-overdue .detail-callback-row p {
      color: var(--danger);
    }

    .detail-callback-actions {
      display: flex;
      flex-shrink: 0;
      gap: 8px;
    }

    #detail-view #detail-callback-card .btn-primary,
    #detail-view #detail-callback-card .btn-secondary,
    .detail-callback-actions .btn-primary,
    .detail-callback-actions .btn-secondary {
      min-height: 44px;
    }

    #detail-view #detail-outcome-nudge {
      background: #FFF6E5;
      border-color: #F1D3A6;
      padding: 12px 14px;
    }

    .outcome-nudge p {
      margin: 0 0 10px;
      font-size: 14px;
      line-height: 1.4;
    }

    .outcome-nudge-actions {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
    }

    #detail-view #detail-outcome-nudge .btn-primary,
    #detail-view #detail-outcome-nudge .btn-secondary,
    .outcome-nudge-actions .btn-primary,
    .outcome-nudge-actions .btn-secondary {
      min-height: 44px;
    }

    .lead-phone-bar {
      display: none;
    }

    .status-close-row {
      display: flex;
      flex-direction: column;
      align-items: flex-start;
      width: 100%;
      text-align: left;
      margin-bottom: 8px;
      padding: 12px 14px;
      min-height: 44px;
      border: 1px solid var(--border);
      border-radius: 10px;
      background: #fff;
      cursor: pointer;
    }

    .status-close-row.selected {
      border-color: var(--accent);
      background: color-mix(in srgb, var(--accent) 8%, white);
    }

    .status-close-row.current {
      opacity: 0.55;
    }

    .status-close-hint {
      font-size: 12px;
      color: var(--muted);
      font-weight: 400;
    }

    #lead-thread-panel .chat-thread-empty {
      max-height: none;
      padding: 0;
      background: transparent;
      border: 0;
    }

    #detail-view #detail-status {
      display: inline-flex;
      align-items: center;
      width: fit-content;
    }

    #detail-view #detail-office {
      color: var(--band-muted);
      margin: 0;
    }

    #detail-view .detail-action-row {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
    }

    #detail-view .detail-action {
      height: 40px;
      padding: 0 20px;
      border-radius: 20px;
      border: 1px solid var(--band-line);
      background: transparent;
      color: #fff;
      font: 500 14px var(--font-body);
      display: inline-flex;
      align-items: center;
      text-decoration: none;
      cursor: pointer;
    }

    #detail-view .detail-action.primary {
      background: #fff;
      border-color: #fff;
      color: var(--text);
      font-weight: 800;
    }

    #detail-view .detail-action:hover {
      background: var(--band-surface);
    }

    #detail-view .detail-action.primary:hover {
      background: var(--soft);
      border-color: var(--soft);
      color: var(--text);
    }

    #detail-view #detail-book-btn,
    #detail-view #change-status-btn,
    #detail-view #detail-claim-btn,
    #detail-view #detail-assign-shared-btn {
      display: none;
    }

    #detail-view #detail-book-btn.is-band-primary:not(.hidden) {
      display: inline-flex;
      order: -1;
    }

    #detail-view .detail-grid {
      position: relative;
      z-index: 1;
      display: flex;
      flex-wrap: wrap;
      gap: 16px;
      align-items: flex-start;
      margin: -50px 32px 24px;
      min-width: 0;
    }

    #detail-view .detail-main {
      flex: 999 1 480px;
      min-width: 0;
      display: flex;
      flex-direction: column;
      gap: 16px;
    }

    #detail-view .detail-side {
      flex: 0 0 400px;
      width: 400px;
      max-width: 400px;
      min-width: 0;
      display: flex;
      flex-direction: column;
      gap: 16px;
    }

    #detail-view section.card {
      background: var(--surface);
      border-radius: var(--radius-lg);
      box-shadow: 0 1px 2px rgba(27, 21, 48, 0.06), 0 14px 34px rgba(27, 21, 48, 0.08);
      padding: 22px;
      border: 1px solid var(--border);
      margin-bottom: 0;
      min-width: 0;
      max-width: 100%;
    }

    #detail-view section.card h2:not(.detail-next-heading) {
      font-family: var(--font-display);
      font-size: 20px;
      font-weight: 800;
      letter-spacing: -0.02em;
      margin: 0 0 12px;
    }

    #detail-view #demo-booked-when {
      font-family: var(--font-display);
      font-size: 28px;
      font-weight: 800;
      letter-spacing: -0.02em;
      line-height: 1.15;
      margin: 6px 0 0;
      color: var(--text);
    }

    #detail-view .detail-empty {
      margin: 4px 0 0;
      color: var(--muted);
      font-size: 14px;
    }

    #detail-view .detail-next-card {
      background: color-mix(in srgb, var(--accent) 9%, white);
      border-radius: var(--radius-lg);
      padding: 14px 16px;
      box-shadow: none;
    }

    #detail-view .detail-next-heading {
      font-size: 11px;
      font-weight: 600;
      letter-spacing: 0.07em;
      color: var(--muted);
      margin: 0 0 8px;
    }

    #detail-view #demo-booked-kicker.demo-passed {
      color: #D97706;
    }

    #detail-view #demo-booked-section.demo-passed {
      border-color: #F1D3A6;
    }

    #demos-section .demo-item {
      padding: 12px 0;
      border-bottom: 1px solid #EEF0F3;
    }

    #demos-section .demo-item:first-child {
      padding-top: 0;
    }

    #demos-section .demo-item:last-child {
      border-bottom: 0;
      padding-bottom: 0;
    }

    .demo-item-top {
      display: flex;
      flex-wrap: wrap;
      align-items: center;
      gap: 6px 10px;
    }

    .demo-item-when {
      font-size: 14px;
      font-weight: 600;
    }

    .demo-item-dealer {
      font-size: 14px;
    }

    .demo-chip {
      display: inline-flex;
      align-items: center;
      padding: 2px 8px;
      border-radius: 999px;
      font-size: 12px;
      font-weight: 600;
      line-height: 1.3;
    }

    .demo-chip-scheduled {
      background: #DBEAFE;
      color: #1D4ED8;
    }

    .demo-chip-waiting {
      background: #FEF3C7;
      color: #B45309;
    }

    .demo-chip-sale {
      background: #DCFCE7;
      color: #15803D;
    }

    .demo-chip-done,
    .demo-chip-cancelled,
    .demo-chip-noshow {
      background: #F3F4F6;
      color: #4B5563;
    }

    .demo-issue {
      margin: 6px 0 0;
      font-weight: 800;
    }

    .demo-issue.is-double { color: var(--attention); }
    .demo-issue.is-warn { color: var(--wait); }
    .demo-issue.is-agreed { color: #5E5873; font-weight: 700; }

    .demo-issue-row {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
      align-items: center;
      margin-top: 6px;
    }

    .demo-issue-row .demo-issue { margin: 0; }

    .demo-issue-agree { min-height: 44px; }

    .demo-item-meta,
    .demo-item-reason {
      margin: 4px 0 0;
      font-size: 12px;
    }

    #lead-preview-demo {
      margin: 8px 0 0;
      font-size: 13px;
      color: var(--band-muted);
    }

    #detail-view #demo-booked-by {
      margin: 4px 0 0;
      font-size: 12px;
      color: var(--muted);
    }

    #detail-view .detail-next-card.detail-next-empty-card {
      background: var(--surface);
      padding: 10px 14px;
    }

    #detail-view .detail-next-empty-row {
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 12px;
      margin: 0;
    }

    #detail-view .detail-next-empty-row span {
      color: var(--muted);
      font-size: 13px;
    }

    #detail-email,
    #detail-email .detail-email-link {
      display: block;
      min-width: 0;
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap;
      overflow-wrap: normal;
      word-break: keep-all;
    }

    #detail-email .detail-email-link {
      color: inherit;
      text-decoration: none;
    }

    #detail-email .detail-email-link:hover {
      text-decoration: underline;
    }

    #status-choose-wrap {
      padding: 16px 20px 0;
      overflow: auto;
      min-height: 0;
    }

    #detail-view .detail-next-demo {
      margin: 0;
      font-size: 17px;
      font-weight: 700;
      color: var(--text);
    }

    #detail-view .detail-next-reminder {
      margin: 6px 0 0;
    }

    #detail-view .detail-next-empty {
      margin: 0;
    }

    #detail-view .detail-side > section.card:first-child .kv {
      grid-template-columns: 120px minmax(0, 1fr);
      gap: 8px 12px;
    }

    #detail-view .detail-side > section.card:first-child .kv dt {
      color: var(--muted);
      text-transform: none;
      letter-spacing: 0;
      font-weight: 500;
      font-size: 0.9rem;
      white-space: normal;
      overflow-wrap: normal;
      word-break: normal;
    }

    #detail-view .detail-side > section.card:first-child .kv dd {
      min-width: 0;
      overflow-wrap: anywhere;
    }

    #detail-view .detail-side > section.card:first-child #detail-email {
      overflow-wrap: normal;
      word-break: keep-all;
    }

    #detail-view #detail-phone {
      font-family: var(--font-mono);
    }

    #detail-view .location-maps iframe {
      height: 240px;
      max-width: 100%;
    }

    #detail-view #lead-location-missing {
      margin: 0 0 12px;
      overflow-wrap: anywhere;
    }

    #detail-view #detail-submitted-by a,
    #detail-view #sale-rider-badge {
      cursor: pointer;
    }

    #detail-view #detail-submitted-by a {
      color: var(--accent);
      text-decoration: none;
      font-weight: 500;
    }

    #detail-view .detail-side dd,
    #detail-view .detail-side p {
      overflow-wrap: anywhere;
    }

    #detail-view .detail-side #detail-email,
    #detail-view .detail-side #detail-email .detail-email-link {
      overflow-wrap: normal;
    }

    @media (max-width: 1279px) and (min-width: 760px) {
      #detail-view .detail-side {
        flex-basis: 330px;
        width: 330px;
        max-width: 330px;
      }

      #detail-view .detail-action,
      #detail-view .choice,
      #detail-view .btn-primary,
      #detail-view .btn-secondary {
        min-height: 44px;
      }
    }

    @media (max-width: 1100px) {
      #detail-view .location-maps iframe {
        height: 200px;
      }

      #detail-view .detail-band {
        padding: 4px 20px 64px;
      }

      #detail-view .detail-grid {
        margin: -40px 16px 24px;
      }

      #detail-view > header {
        padding: 18px 20px 0;
      }

      #detail-view .detail-action {
        min-height: 44px;
        height: auto;
      }

      button:not(.band-btn):not(.band-tab):not(.detail-action):not(.side-link):not(.sign-out-btn):not(.app-nav-btn):not(.sidebar-toggle):not(.app-tab):not(.today-name),
      .btn-primary,
      .btn-secondary,
      .btn-ghost,
      .btn-danger,
      input[type="email"],
      input[type="date"],
      input[type="time"],
      input[type="datetime-local"],
      input[type="number"],
      input[type="text"],
      input[type="tel"],
      input[type="url"],
      input[type="search"],
      input[type="password"],
      select:not(.band-select),
      textarea {
        min-height: 40px;
      }

      textarea {
        height: auto;
      }

      .band-search input {
        min-height: 0;
        height: auto;
      }
    }

    @media (max-width: 1100px) and (min-width: 760px) {
      #detail-view .detail-grid {
        flex-direction: column;
      }

      #detail-view .detail-main,
      #detail-view .detail-side {
        display: contents;
      }

      #detail-view .detail-side {
        width: auto;
        max-width: none;
        flex-basis: auto;
      }

      #demo-booked-section { order: 1; }
      #detail-outcome-nudge { order: 2; }
      #lead-details-section { order: 3; }
      #detail-callback-card { order: 4; }
      #demos-section { order: 5; }
      #detail-next-action-section { order: 6; }
      #lead-conversation-section { order: 7; }
      #shared-survey-section { order: 8; }
      #survey-answers-section { order: 9; }
      #lead-activity-section { order: 10; }
      #referral-survey-card { order: 11; }
      #lead-location-section { order: 12; }
      #sale-details-section { order: 13; }
      #lead-referred-section { order: 14; }
    }

    @media (min-width: 760px) {
      #detail-more-log { display: none; }
    }

    @media (max-width: 759px) {
      #detail-view {
        overflow-x: hidden;
      }

      #detail-view > header {
        position: sticky;
        top: 0;
        z-index: 12;
        padding: 12px 16px 0 56px;
      }

      #detail-view .detail-band {
        position: relative;
        top: auto;
        z-index: 0;
        padding: 8px 16px 16px;
        gap: 8px;
      }

      #detail-view #detail-name {
        font-size: 26px;
      }

      #detail-view #demo-booked-when {
        font-size: 22px;
      }

      #demo-booked-section.your-demo #demo-booked-kicker {
        display: none;
      }

      #detail-view .detail-action-row {
        display: none;
      }

      #detail-view .detail-grid {
        flex-direction: column;
        margin: 0 12px 96px;
      }

      #detail-view .detail-side {
        width: 100%;
        max-width: none;
        flex: 1 1 auto;
      }

      .household-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
      }

      #lead-activity-section .card-head-row {
        flex-direction: column;
        align-items: stretch;
      }

      #activity-tabs.activity-tabs {
        width: 100%;
      }

      #activity-tabs .band-tab {
        flex: 1 1 0;
        text-align: center;
        padding: 8px 6px;
      }

      #lead-thread-panel .chat-thread:not(.chat-thread-empty) .chat-row:not(:last-child) {
        display: none;
      }

      .lead-phone-bar {
        display: flex;
        align-items: center;
        gap: 8px;
        position: fixed;
        left: 0;
        right: 0;
        bottom: 0;
        z-index: 20;
        background: #fff;
        border-top: 1px solid var(--border);
        box-shadow: 0 -8px 24px rgba(27, 21, 48, 0.06);
        padding: 10px 12px calc(10px + env(safe-area-inset-bottom));
      }

      .lead-phone-bar button {
        flex: 1;
        min-height: 48px;
        height: 48px;
        border-radius: 24px;
        border: 1.5px solid var(--border-strong);
        background: #fff;
        color: var(--text);
        font: 800 14px var(--font-body);
        display: inline-flex;
        align-items: center;
        justify-content: center;
      }

      #phone-bar-log {
        display: none;
      }

      #phone-bar-book {
        flex: 1.3;
        background: var(--accent);
        border-color: var(--accent);
        color: #fff;
        min-height: 48px;
      }

      #phone-bar-book.hidden {
        display: none;
      }

      #phone-bar-more {
        flex: 0 0 48px;
        width: 48px;
        padding: 0;
      }

      #demo-booked-section.your-demo .demo-booked-actions {
        display: grid;
        grid-template-columns: 1fr;
        gap: 8px;
      }

      #demo-booked-section.your-demo .demo-booked-actions .btn-primary {
        min-height: 48px;
        height: 48px;
      }

      #detail-view .fold-card > h2,
      #detail-view .fold-card .card-head-row h2 {
        cursor: pointer;
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 8px;
      }

      #detail-view .fold-card > h2::after,
      #detail-view .fold-card .card-head-row h2::after {
        content: "";
        width: 8px;
        height: 8px;
        border-right: 2px solid var(--muted);
        border-bottom: 2px solid var(--muted);
        transform: rotate(-135deg);
        flex: none;
      }

      #detail-view .fold-card.folded > h2::after,
      #detail-view .fold-card.folded .card-head-row h2::after {
        transform: rotate(45deg);
        margin-top: -4px;
      }

      #survey-answers-section.folded .household-grid > :nth-child(n+3),
      #survey-answers-section.folded #household-unanswered,
      #survey-answers-section.folded .household-extra,
      #lead-activity-section.folded .activity-note-form,
      #lead-activity-section.folded #activity-tabs,
      #lead-activity-section.folded .activity-row:nth-child(n+3),
      #lead-activity-section.folded #activity-show-all-btn,
      #lead-details-section.folded .detail-kv > :not(.fold-peek) {
        display: none;
      }

      #detail-view .detail-callback-row {
        flex-direction: column;
        align-items: stretch;
      }

      #detail-view .detail-callback-actions .btn-primary,
      #detail-view .detail-callback-actions .btn-secondary,
      #detail-view .outcome-nudge-actions .btn-primary,
      #detail-view .outcome-nudge-actions .btn-secondary {
        flex: 1 1 0;
        justify-content: center;
      }

      #lead-location-section h2 {
        cursor: pointer;
      }

      #lead-location-section.folded .location-maps,
      #lead-location-section.folded .location-map-actions,
      #lead-location-section.folded #lead-location-missing,
      #lead-location-section.folded #lead-add-address-btn {
        display: none;
      }
    }

    #contact-modal .modal-strip h2,
    #status-modal .modal-strip h2 {
      font-family: var(--font-display);
      font-weight: 800;
      font-size: 22px;
    }

    #contact-modal .modal-strip-close,
    #status-modal .modal-strip-close {
      width: 36px;
      height: 36px;
      border-radius: 18px;
    }

    #contact-modal .choice,
    #status-modal #status-working-options .choice {
      height: 40px;
      padding: 0 15px;
      border-radius: 20px;
      border: 1.5px solid var(--border-strong);
      font-weight: 700;
    }

    #contact-modal .choice.selected,
    #status-modal #status-working-options .choice.selected {
      background: color-mix(in srgb, var(--accent) 12%, white);
      color: var(--accent);
      border-color: var(--accent);
    }

    #status-modal .field-hint {
      font: 800 11px var(--font-body);
      letter-spacing: 0.06em;
      text-transform: uppercase;
      color: var(--muted);
    }

    #status-modal .status-close-row {
      border-radius: 14px;
    }

    #status-modal .status-close-row.selected {
      border-color: var(--accent);
      background: color-mix(in srgb, var(--accent) 10%, white);
    }

    .household-extra > dt {
      font-size: 11px;
      text-transform: uppercase;
      letter-spacing: 0.04em;
      color: var(--muted);
      margin: 16px 0 8px;
    }

    .shared-chip {
      display: inline-flex;
      align-items: center;
      padding: 2px 8px;
      border-radius: 999px;
      font-size: 11px;
      font-weight: 600;
      letter-spacing: 0.01em;
      white-space: nowrap;
      vertical-align: middle;
    }

    .shared-chip-open {
      background: #EDE9FE;
      color: #5B21B6;
    }

    .shared-chip-unclaimed {
      background: #E5E7EB;
      color: #4B5563;
    }

    #detail-view .shared-chip-open {
      background: rgba(237, 233, 254, 0.18);
      color: #DDD6FE;
      border: 1px solid rgba(196, 181, 253, 0.45);
    }

    #detail-view .shared-chip-unclaimed {
      background: rgba(255, 255, 255, 0.12);
      color: #D1D5DB;
    }

    .detail-shared-line {
      margin: 6px 0 0;
      font-size: 13px;
    }

    .shared-hours-row {
      display: flex;
      align-items: center;
      gap: 8px;
    }

    .shared-hours-row input {
      width: 88px;
    }

    .demo-booked-more {
      flex-shrink: 0;
      width: 44px;
      height: 44px;
      min-height: 44px;
      padding: 0;
      border: 1px solid var(--border);
      border-radius: 8px;
      background: #fff;
      color: var(--text);
      font-size: 18px;
      line-height: 1;
    }

    .demo-booked-ask {
      display: inline-flex;
      align-items: center;
      min-height: 44px;
      margin-top: 8px;
      padding: 0;
    }

    #lead-preview .lead-preview-status-row {
      display: flex;
      flex-wrap: wrap;
      align-items: center;
      gap: 8px;
    }

    #lead-preview #lead-preview-request-pill {
      height: 26px;
      border-radius: 13px;
    }

    #lead-preview .req-strip {
      width: 100%;
    }

    #detail-view .demo-booked-actions .btn-primary,
    #detail-view .demo-booked-actions .btn-secondary,
    #detail-view #demo-booked-take,
    #detail-view .demo-booked-more,
    #detail-view .demo-booked-ask,
    #detail-view .req-strip .btn-primary,
    #detail-view .req-strip .btn-secondary,
    #detail-view .req-strip .link-btn,
    #lead-preview .req-strip .btn-primary,
    #lead-preview .req-strip .btn-secondary,
    #lead-preview .req-strip .link-btn,
    #demo-booked-menu button {
      min-height: 44px;
    }

    /* IN1b: the ad's parts in the Campaign row */
    .detail-ad-part { line-height: 1.4; }
    .detail-ad-label { color: var(--muted); font-weight: 700; }

    /* IN1b: the address in Details */
    .detail-address { display: inline-flex; flex-direction: column; }
    .detail-address-line { line-height: 1.4; }
    .detail-copy-address { margin-left: 8px; font-size: 13px; }